book a tattoo/FAQ


FAQ

Studio Policies

Strictly No Children

◉ No person under the age of 18 will be tattooed

◉ Design Fees

Design fees will apply only if:

◉A full session is required to create a custom design.

◉The agreed-upon design is changed at the last minute.

Payment Options

◉Deposit Methods:
o Payments can be made via EFT, cash, or card.

◉Card Payments:
o A 5% fee will be added to all card payments.

◉EFT Payments:
o EFT payments must be made to our FNB Bank Savings Account prior to the
appointment.

o Use your name and appointment date as the reference.

Refund Policy:
o A 5% fee will be charged on deposit refunds if requested within 48 hours.

Booking

How to Book:
o Contact us via email, WhatsApp, or visit the studio.

o If needed, we’ll arrange a quick consultation. Please bring all your ideas and
reference material, either printed or on a memory stick.

 Booking Process:
o We’ll send you a booking link to our calendar app.

o A R200 deposit is required to secure your booking and will be deducted from
the final tattoo cost.

 Deposit Terms:
o Designing will only begin once the deposit is paid.
o The deposit must be paid within 24 hours of booking, or your slot will be
released.
o Deposits are non-refundable for appointments not cancelled or postponed
with at least 48 hours' notice.
o If a design has been completed and initially accepted, any changes will incur
additional charges.

We look forward to bringing your ideas to life!

Vouchers

Validity:
o Vouchers are valid for 3 months from the date of purchase.
o A minimum value of R500 applies.


Purchase:
o Vouchers can be purchased in studio.


◉Terms:
o Vouchers are not redeemable for cash redeemable for cash

Operating Hours

Open 6 Days a Week:
o Tuesday to Sunday: 9 AM to 7 PM.
o Closed on Mondays.


Late Appointments:
o Appointments outside regular hours are available at an additional cost.

Operating Hours

Open 6 Days a Week:
o Tuesday to Sunday: 9 AM to 7 PM.
o Closed on Mondays.

Late Appointments:
o Appointments outside regular hours are available at an additional cost.

Tattoo Aftercare

1. Initial Wrapping:
o Keep your new tattoo wrapped for 1 to 3 hours after the session.


2. Hand Hygiene:
o Wash your hands thoroughly before removing the wrap.


3. Cleaning the Tattoo:
o Gently remove the wrap and wash the tattoo with antibacterial soap using
your fingers (avoid using a cloth).
o Pat dry with a clean towel.

4. Moisturizing:
o After 24 to 48 hours, apply a very thin coat of tattoo balm or vitamin A&D
ointment.
o Reapply 2 to 3 times daily until the tattoo is fully healed.


5. No Re-Wrapping:
o Do not re-wrap or bandage the tattoo again. Itching is normal—do not scratch
it.

6. Avoid Certain Activities:
o Stay away from sun exposure, saltwater, chlorine water, and hot baths until
the tattoo is fully healed.

7. Scab Care:
o Do not pick at or try to "wash off" scabs. Let them fall off naturally.


8. Prevent Flaking:
o Use Totem Ink Tattoo Aftercare to minimize flaking during healing.

Healing Timeline:
 Your tattoo will take a full two months to heal completely.


◉ The first week is critical, as the tattoo is an open wound and susceptible to infection.
Follow these guidelines closely for the best results.

Procedure on the Day of Your Appointment

1. Arrival:
o Arrive on time or 10 minutes early to ensure a smooth start.


2. Design Finalization:
o The first 30 minutes will be dedicated to reviewing and finalizing your design.

3. Preparation:
o Machine setup and stencil application will follow.


4. Tattooing:
o Once everything is ready, your tattoo session begins.
We aim to make your experience seamless and enjoyable.