book a tattoo/FAQ
FAQ
Strictly No Children
◉ No person under the age of 18 will be tattooed
◉ Design Fees
Design fees will apply only if:
◉A full session is required to create a custom design.
◉The agreed-upon design is changed at the last minute.
◉Deposit Methods:
o Payments can be made via EFT, cash, or card.
◉Card Payments:
o A 5% fee will be added to all card payments.
◉EFT Payments:
o EFT payments must be made to our FNB Bank Savings Account prior to the
appointment.
o Use your name and appointment date as the reference.
◉ Refund Policy:
o A 5% fee will be charged on deposit refunds if requested within 48 hours.
◉ How to Book:
o Contact us via email, WhatsApp, or visit the studio.
o If needed, we’ll arrange a quick consultation. Please bring all your ideas and
reference material, either printed or on a memory stick.
Booking Process:
o We’ll send you a booking link to our calendar app.
o A R200 deposit is required to secure your booking and will be deducted from
the final tattoo cost.
Deposit Terms:
o Designing will only begin once the deposit is paid.
o The deposit must be paid within 24 hours of booking, or your slot will be
released.
o Deposits are non-refundable for appointments not cancelled or postponed
with at least 48 hours' notice.
o If a design has been completed and initially accepted, any changes will incur
additional charges.
We look forward to bringing your ideas to life!
◉Validity:
o Vouchers are valid for 3 months from the date of purchase.
o A minimum value of R500 applies.
◉Purchase:
o Vouchers can be purchased in studio.
◉Terms:
o Vouchers are not redeemable for cash redeemable for cash
◉ Open 6 Days a Week:
o Tuesday to Sunday: 9 AM to 7 PM.
o Closed on Mondays.
◉ Late Appointments:
o Appointments outside regular hours are available at an additional cost.
◉ Open 6 Days a Week:
o Tuesday to Sunday: 9 AM to 7 PM.
o Closed on Mondays.
◉ Late Appointments:
o Appointments outside regular hours are available at an additional cost.
1. Initial Wrapping:
o Keep your new tattoo wrapped for 1 to 3 hours after the session.
2. Hand Hygiene:
o Wash your hands thoroughly before removing the wrap.
3. Cleaning the Tattoo:
o Gently remove the wrap and wash the tattoo with antibacterial soap using
your fingers (avoid using a cloth).
o Pat dry with a clean towel.
4. Moisturizing:
o After 24 to 48 hours, apply a very thin coat of tattoo balm or vitamin A&D
ointment.
o Reapply 2 to 3 times daily until the tattoo is fully healed.
5. No Re-Wrapping:
o Do not re-wrap or bandage the tattoo again. Itching is normal—do not scratch
it.
6. Avoid Certain Activities:
o Stay away from sun exposure, saltwater, chlorine water, and hot baths until
the tattoo is fully healed.
7. Scab Care:
o Do not pick at or try to "wash off" scabs. Let them fall off naturally.
8. Prevent Flaking:
o Use Totem Ink Tattoo Aftercare to minimize flaking during healing.
Healing Timeline:
Your tattoo will take a full two months to heal completely.
◉ The first week is critical, as the tattoo is an open wound and susceptible to infection.
Follow these guidelines closely for the best results.
1. Arrival:
o Arrive on time or 10 minutes early to ensure a smooth start.
2. Design Finalization:
o The first 30 minutes will be dedicated to reviewing and finalizing your design.
3. Preparation:
o Machine setup and stencil application will follow.
4. Tattooing:
o Once everything is ready, your tattoo session begins.
We aim to make your experience seamless and enjoyable.